CCTV cameras on Cathay Pacific flight
The Hong Kong-based airline recently revealed it records passengers who fly with them using on-board CCTV cameras. Passengers on Cathay Pacific flight can expect their itinerary information, travel companions, purchase of duty free items, their on-board activities and usage of the in-flight entertainment system to be recorded by the airline. CCTV cameras are installed in its airport lounges and on-board aircraft. Well, you can find one positioned near the cockpit door but not on seat-backs. The inflight entertainment systems do not have any cameras, microphones or sensors to monitor passengers. Also there’s none installed in the lavatories.
Data used to aid customer support, ensure safety and security on board
Privacy risk for passengers?
While CCTV surveillance is accepted by most of the airlines as a reassuring security measure, passengers feel tracking them in the confines of an airplane cabin is a step too far. Moreover, Cathay Pacific has an uneven record when it comes to digital privacy. Though the collected data is stored on secure servers, no data transmission over the internet, website, mobile application or via email can be guaranteed to be secure from intrusion.