While a good standard of grooming is always important for cabin crew, it doesn’t mean an airline should discriminate against potential crew by fat-shaming. An airline chief was fired for secretly taking snaps of British Airways cabin crew and fat-shaming their appearance online.
Fat-shaming British Airways crew
Cabin crew Operations Director of LOT Polish Airlines, Katarzyna Richter had to face heavy criticism for secretly takings photos of the flight attendants on a British Airways flight and then “cyberbullying” them on Facebook. The airline Chief was flying from London Gatwick to Poland when she took the photos. She shared candid pictures of BA flight attendants on Facebook, labeling them “fat” and “unkempt”. Not only that, she criticized them of their ‘unpolished shoes, holes in tights, double chin, rotten and uneven teeth’. Richter also remarked that their uniform was too tight and they had messy hair.
Richter seemingly questioned the integrity of the employees through her Facebook post. Also she had judged the flight attendants in terms of their looks which sparked a controversy. Her remarks provoked anger and gathered much criticism. The outraged BA airline staff hit back, lambasting Richter for photographing crew and sharing them online without their permission. The comments were also picked up by a Facebook group called ‘A Fly Guy’s Cabin Crew Lounge’, that marked her as disgrace to her employer and the aviation industry.
LOT Polish Airlines fires Cabin Crew Chief
The post attracted further backlash leading to the termination of Richter. The LOT Polish Airlines described her commentary as ‘unacceptable’ and terminated her for crossing the ethical and legal boundaries. According to the Polish airline, the comments were contrary to the airline’s standards and values and as such her behavior would not be tolerated. Hence Richter was terminated with immediate effect.
Richter has since apologized to the airline and crew members. She did regret for her behaviour saying; ‘I should not judge the competence and appearance of employees of another airline. I’m sorry again.’